One workspace for every client you manage

AVS Desk gives IT consulting firms and MSPs separate client spaces with a single combined technician queue. Built by Advanced Vision Systems LLC.

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What you can do today

Features already built and demonstrated in the AVS Desk trial environment

Separate client spaces

Each client gets their own branded portal and data isolation while your team works from one combined queue.

Prioritized tickets

Tickets with impact and urgency levels, plus parent-child relationships for onboarding and offboarding workflows.

Knowledge base

Client-facing knowledge base so end users can self-serve while your team stays focused on higher-value work.

Automation rules

JSON-based automation rules to route, prioritize, and act on tickets without manual steps.

Client-branded portal

Dark mode and per-client branding so the experience feels native to each business you support.

Freshworks-style import

Importer tested with sample data to help move existing tickets and structure into AVS Desk.

See AVS Desk in action

Real screens from the trial environment

All my clients queue showing multiple client spaces with overdue, unresolved, and unassigned counts

The “All my clients” queue — every assigned client in one place, with each client’s data kept in its own space.

Brightside Bakery client portal in light mode with amber accent

Client-branded portal

Each client gets their own title, announcement, and accent color. Light and dark modes available.

Onboarding service request with automatic child tasks for equipment and accounts

Onboarding & offboarding

Parent request plus automatic child tasks for equipment, accounts, and checklist items.

New ticket form showing urgency and impact priority matrix

Priority by impact & urgency

Live priority matrix on the ticket form. Each client space can tune its own rules.

Ready to see it with your clients?

We're currently running private trials. Message us to schedule a walkthrough of the workspace, client spaces, and technician queue.

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